Safe Management Measures Required for Tours Re-Opening in Phase 2
As part of the gradual resumption of activities in the post circuit breaker period the Singapore Tourism Board announced on 28 June 2020 the reopening of tours subject to their meeting safe distancing measures as listed below. For the full list of requirements, click here.
Guiding Principles for Tour Operations
1. Walking tours are restricted to a maximum group size of 10 pax (excluding tourist guide), with maximum 5 pax allowed in any one sub-group.
2. For conveyance-assisted tours, capacity on board all conveyance to be capped at 50 pax or at the operating capacity of the conveyance after implementation of safe management measures, whichever is lower.
3. For all tours, not more than 5 pax in a subgroup and maintain at least 1m safe distance between sub-groups. No intermingling between different sub-groups at all times.
4. Tours must not exceed 8 hours
5. Implement safe management measures throughout the tour and on conveyance used
6. Adopt good hygiene practices, for example, frequent sanitising of hands
7. Participants, tourist guides and drivers to wear masks at all times
8. Use portable audio tour guide system or equivalent, with individual headsets/earpieces to be used.
9. Maintain records of detailed tour itinerary and tour schedule, participants’ and tour partners’ contact
10. Deploy SafeEntry where applicable
11. Encourage installation of TraceTogether
12. Implement rigorous cleaning and disinfecting regimes, particularly for high touch elements such as tour equipment and conveyance
Pre-Tour Checklist
Mandatory Conditions
1) Details of the tour itinerary and schedule to be kept for at least 30 days for contact tracing purposes. The details should include the date, time, and contact details of retail or F&B shops and other places of interest visited.
2) Providing at all times easily accessible disinfecting agents like hand sanitisers, disinfectant sprays, paper towels and wipes for the free use of participants and staff during the tour and on coaches (e.g. sufficient stock of hand sanitisers on coaches) as well as adequate handheld thermometers and masks on coaches.
3) Ensuring that staff in charge of the participants are familiar with the specified symptoms, and are well-briefed on all relevant safe management measures.
4) Taking temperature of all participants before the start of each tour and disallowing any participant that is febrile (i.e. feverish) and/or appear to be unwell with the specified symptoms from participating in the tour.
5) Ensuring participants wash their hands with water and soap, or use hand sanitisers if water and soap is unavailable, before the start of tour.
6) Taking and keeping the contact particulars of participants for contact tracing purposes for at least 30 days.
7) Conducting a pre-tour briefing and to ensure that all Safe Measuremennt Measures (SMMs) relevant to participants are conveyed to them.
Recommended Best Practices
1) Explaining to potentially vulnerable participants (e.g. aged ≥60 years or have preexisting medical conditions) that they are of higher risk of developing serious health complications if infected with COVID-19 and that they should take additional precautions to safeguard their health and wellbeing.
2) Encouraging participants to use the TraceTogether app or device.
During Tour Checklist
Mandatory Conditions
1) Providing and using portable audio tour guide system, or equivalent, with individual headsets/ear-pieces to be worn throughout the conduct of the tour.
2) Requiring every participant and staff to wear a mask during the tour, except where allowed under the Control Order (e.g. where eating, drinking or taking medication, engaging in strenuous physical exercise such as cycling and kayaking etc.).
3) Ensuring participants and staff maintain at least 1m spacing. Ensure no intermingling between different sub-groups at all times.
4) Ensuring that participants and staff use the SafeEntry, where available, at each place of interest in the tour.
5) Looking out for participants that may display the specified symptoms during the tour. Requiring any individual subsequently found during the tour to have developed the specified symptoms to immediately leave the tour to seek medical treatment or, if the
individual is not able to leave the tour to seek medical treatment, isolating the individual from others, providing surgical masks, maintaining safe distance, and arranging for the individual to obtain medical treatment.
6) For tours with conveyance, requiring participants keep to the same seats through the journey, including between destinations, and to board and disembark from the conveyance in an orderly manner that minimises physical interaction.
7) Avoiding peak periods at retail or F&B shops and other place of interest and ensure that there is a contingency plan for alternative itinerary, in the event that there is insufficient occupancy capacity at any retail or F&B shops or other place of interest.
Post-Tour Checklist
Mandatory Conditions
1) Participants are advised to retain the TraceTogether app on their mobile phones to support contact tracing efforts even after the tour.
2) Portable audio tour guide system to be cleaned and disinfected after every tour run. Where reasonably practicable, disposable earpieces should be used for portable audio tour guide system and disposed after the participant has finished using them.
3) Cleaning and disinfecting conveyance used such as tour buses, trishaws, yachts, river boats, etc. at least 3 times a day or more depending on frequency of usage.
4) Sufficient cleaning equipment (e.g. detergent, waste buckets) will be made available for cleaning staff and that they will not reuse cleaning solution mixtures between tour runs.
Guiding Principles for Tour Operations
1. Walking tours are restricted to a maximum group size of 10 pax (excluding tourist guide), with maximum 5 pax allowed in any one sub-group.
2. For conveyance-assisted tours, capacity on board all conveyance to be capped at 50 pax or at the operating capacity of the conveyance after implementation of safe management measures, whichever is lower.
3. For all tours, not more than 5 pax in a subgroup and maintain at least 1m safe distance between sub-groups. No intermingling between different sub-groups at all times.
4. Tours must not exceed 8 hours
5. Implement safe management measures throughout the tour and on conveyance used
6. Adopt good hygiene practices, for example, frequent sanitising of hands
7. Participants, tourist guides and drivers to wear masks at all times
8. Use portable audio tour guide system or equivalent, with individual headsets/earpieces to be used.
9. Maintain records of detailed tour itinerary and tour schedule, participants’ and tour partners’ contact
10. Deploy SafeEntry where applicable
11. Encourage installation of TraceTogether
12. Implement rigorous cleaning and disinfecting regimes, particularly for high touch elements such as tour equipment and conveyance
Pre-Tour Checklist
Mandatory Conditions
1) Details of the tour itinerary and schedule to be kept for at least 30 days for contact tracing purposes. The details should include the date, time, and contact details of retail or F&B shops and other places of interest visited.
2) Providing at all times easily accessible disinfecting agents like hand sanitisers, disinfectant sprays, paper towels and wipes for the free use of participants and staff during the tour and on coaches (e.g. sufficient stock of hand sanitisers on coaches) as well as adequate handheld thermometers and masks on coaches.
3) Ensuring that staff in charge of the participants are familiar with the specified symptoms, and are well-briefed on all relevant safe management measures.
4) Taking temperature of all participants before the start of each tour and disallowing any participant that is febrile (i.e. feverish) and/or appear to be unwell with the specified symptoms from participating in the tour.
5) Ensuring participants wash their hands with water and soap, or use hand sanitisers if water and soap is unavailable, before the start of tour.
6) Taking and keeping the contact particulars of participants for contact tracing purposes for at least 30 days.
7) Conducting a pre-tour briefing and to ensure that all Safe Measuremennt Measures (SMMs) relevant to participants are conveyed to them.
Recommended Best Practices
1) Explaining to potentially vulnerable participants (e.g. aged ≥60 years or have preexisting medical conditions) that they are of higher risk of developing serious health complications if infected with COVID-19 and that they should take additional precautions to safeguard their health and wellbeing.
2) Encouraging participants to use the TraceTogether app or device.
During Tour Checklist
Mandatory Conditions
1) Providing and using portable audio tour guide system, or equivalent, with individual headsets/ear-pieces to be worn throughout the conduct of the tour.
2) Requiring every participant and staff to wear a mask during the tour, except where allowed under the Control Order (e.g. where eating, drinking or taking medication, engaging in strenuous physical exercise such as cycling and kayaking etc.).
3) Ensuring participants and staff maintain at least 1m spacing. Ensure no intermingling between different sub-groups at all times.
4) Ensuring that participants and staff use the SafeEntry, where available, at each place of interest in the tour.
5) Looking out for participants that may display the specified symptoms during the tour. Requiring any individual subsequently found during the tour to have developed the specified symptoms to immediately leave the tour to seek medical treatment or, if the
individual is not able to leave the tour to seek medical treatment, isolating the individual from others, providing surgical masks, maintaining safe distance, and arranging for the individual to obtain medical treatment.
6) For tours with conveyance, requiring participants keep to the same seats through the journey, including between destinations, and to board and disembark from the conveyance in an orderly manner that minimises physical interaction.
7) Avoiding peak periods at retail or F&B shops and other place of interest and ensure that there is a contingency plan for alternative itinerary, in the event that there is insufficient occupancy capacity at any retail or F&B shops or other place of interest.
Post-Tour Checklist
Mandatory Conditions
1) Participants are advised to retain the TraceTogether app on their mobile phones to support contact tracing efforts even after the tour.
2) Portable audio tour guide system to be cleaned and disinfected after every tour run. Where reasonably practicable, disposable earpieces should be used for portable audio tour guide system and disposed after the participant has finished using them.
3) Cleaning and disinfecting conveyance used such as tour buses, trishaws, yachts, river boats, etc. at least 3 times a day or more depending on frequency of usage.
4) Sufficient cleaning equipment (e.g. detergent, waste buckets) will be made available for cleaning staff and that they will not reuse cleaning solution mixtures between tour runs.